TERMS OF SERVICE
SkinSnap (“SkinSnap”)Version 1.0 – Effective May 2025────────────────────────────────────────IMPORTANT: THE APP REQUIRES AN ACTIVE PAID SUBSCRIPTION TO FUNCTION. IF YOU DO NOT PURCHASE A SUBSCRIPTION YOU WILL NOT BE ABLE TO ACCESS ANY FEATURES. BY INSTALLING, ACCESSING, OR USING THE SKINSNAP MOBILE APPLICATION (“APP”) YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE (“TERMS”). IF YOU DO NOT AGREE, DO NOT USE THE APP.────────────────────────────────────────
1.1 “User,” “you,” and “your” refer to the individual who downloads or uses the App.1.2 “Content” means photographs, comments, data, text, and other material you upload or generate in the App.1.3 “Face Data” means any image that contains a human face and any skin-analysis metrics derived from that image.
The App captures a user-initiated facial photograph, sends the image to OpenAI’s GPT-4 Vision service, returns AI-generated skin-health scores and recommendations, and stores your analysis history in a Supabase database. All functionality—camera capture, analysis, recommendations, and historical tracking—is locked behind a paywall that can only be removed by purchasing a subscription (Section 6). No physical goods are shipped or provided.
You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) and able to form a binding contract. If you are under 18, you represent that your parent or legal guardian consents to your use.
4.1 You may create an account with email/password or use an anonymous device ID.4.2 You are responsible for maintaining the confidentiality of login credentials and for all activity that occurs under your account.
Our Privacy Policy located at https://skinsnap.app/privacy is incorporated by reference. Key Face-Data provisions required by App Store Review Guideline 5.1.1 are summarized below:a) Collection. We collect a single still image of your face when you tap “Scan.” We do not collect depth maps, infrared data, or biometric “templates.”b) Purpose. Face Data is used solely to (i) compute skin-condition scores and (ii) display those scores and recommendations back to you.c) Third-Party Processing. The image is transmitted once to (1) OpenAI, LLC for AI analysis and (2) stored in encrypted form on Supabase, Inc. servers (U.S. data center). No other third parties receive Face Data.d) Retention. The raw image is automatically deleted from storage after 7 days or sooner if you select “Delete Scan.” Derived analysis results remain in your account until you request deletion or close your account.e) User Control. You may permanently delete Face Data and all associated analysis at any time under Settings → Delete My Data.f) No Sale / Sharing. We do not sell or share Face Data for advertising, tracking, or identification.g) Security. Data are encrypted in transit (TLS 1.2+) and at rest (AES-256).
6.1 Subscription Requirement. A paid subscription is mandatory to access any analysis or recommendation features.6.2 Plans & Pricing (USD, auto-renewing): • Monthly Plan – “SkinSnap Monthly” – $4.99 / month • Annual Plan – “SkinSnap Yearly” – $34.99 / year (save 42 %)6.3 Payment. All payments are processed by Apple and charged to your Apple ID at purchase confirmation.6.4 Auto-Renewal. Your subscription renews automatically unless canceled at least 24 hours before the end of the current period. Apple may charge you within 24 hours prior to renewal.6.5 Manage & Cancel. Open Settings > Apple ID > Subscriptions to manage or cancel. Deleting the App does not cancel your subscription.6.6 Free Trials. If offered, trial length and conversion pricing will be shown on the paywall before you authorize payment. You will be charged when the trial ends unless you cancel beforehand in Apple ID Settings.6.7 Refunds. All sales are final. Refund requests are handled solely by Apple under its Media Services Terms.6.8 Price Changes. We may change prices; Apple will notify you before renewal at the new price. Continued use after the price change constitutes acceptance.6.9 Taxes. Prices include applicable sales tax unless stated otherwise.
7.1 We grant you a non-exclusive, non-transferable, revocable license to use the App on any Apple-branded product you own or control and as permitted by the App Store Terms.7.2 You retain ownership of Content. By uploading Content you grant SkinSnap a worldwide, royalty-free license to host, process, and display the Content solely to operate the service.
You shall not (i) use the App for unlawful purposes; (ii) upload images of another person without consent; (iii) copy, reverse-engineer, or modify the App; (iv) interfere with security-related features; or (v) upload malware or harmful code.
9.1 Informational Use Only. SkinSnap provides cosmetic skin-health insights for informational purposes and is not a medical device.9.2 No Diagnosis. The App does not diagnose, treat, cure, or prevent any disease. Always consult a licensed healthcare provider for medical advice.9.3 No Emergency Service. If you believe you have a medical emergency, contact emergency services immediately and do not rely on the App.
The App integrates third-party services (OpenAI, Supabase, Stripe, Firebase) and open-source libraries listed in the in-app “Licenses” screen. Your use of those services is subject to their respective terms and privacy policies.
Apple is not a party to these Terms. Apple has no obligation to furnish maintenance or support. In the event of App failure to conform to an applicable warranty, you may notify Apple for a refund of the purchase price; Apple will have no further obligation. Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms and may enforce them.
The App and services are provided “AS IS” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and accuracy of results.
To the maximum extent permitted by law, SkinSnap will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data. SkinSnap’s aggregate liability will not exceed the amount you paid to SkinSnap for subscription fees in the 12 months preceding the claim.
You agree to indemnify and hold harmless SkinSnap from any claims, damages, losses, and expenses (including attorneys’ fees) arising out of your Content, violation of these Terms, or misuse of the App.
We may suspend or terminate your account and license at any time for violation of these Terms. Upon termination, Sections 5, 7, 9-15, 17-19 survive.
We may modify the App or these Terms at any time. Material changes will be announced via in-App notice or email. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of the State of California (USA), excluding conflict-of-law rules.
18.1 Any dispute shall be resolved by binding arbitration under the American Arbitration Association’s Consumer Arbitration Rules in San Francisco, California, in English.18.2 You may opt out of arbitration by emailing legal@skinsnap.app within 30 days of first accepting these Terms.18.3 Class-action waiver: disputes will be conducted only on an individual basis.
If any provision is held unenforceable, the remaining provisions shall remain in full force.
These Terms, the Privacy Policy, and any additional policies displayed in the App constitute the entire agreement between you and SkinSnap.
2025 SkinSnap, LLC. All rights reserved.
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